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Bussiness English

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Business English, Presentation skills, Communication skills, corporate training, Telephone Etiquettes, Business English Course

Business English (CD Rom)
You're smart. You're intelligent. You're hardworking. Then what makes your colleagues more successful than you? The answer is simple, they're better communicators. while you fumble for words, they've already put across their point confidently and effectively. You avoid your seniors like the plague, your colleagues, on the other hand, are on a first-name basis with them.Whether you are an Executive or a Manager, good communication skills are important for long term career building. Not dose it increase the impact of your communication Skills,but also indicate decisive planning and leadership qualities. A good communication inspires confidence in you from your bosses and colleagues.

The topics covered are:
Bussiness Enviornment | Communication with collegues | Mass communication | Client presentation | Fear control | Public manners & Etiquettes | Winning Neogtiation



Price : $30.00
Inclusive all taxes | Shipping cost extra

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Telephone Etiquettes (CD ROM )
In today’s business environment, the
Phone Etiquette displayed in organizations is indicative of its willingness and ability to efficiently assist customers – both internal and external. The skills and the attitude projected over the telephone form a lasting impression in the minds of an organization’s customers making it a critical customer ‘touch point’.
Nowadays virtual teams are the norm rather than the exception and one of their primary channels of communication is the telephone. Hence it is imperative for an individual to have a good understanding of
business telephone etiquette in order to aid efficient information exchange.This CD develops you for the same.

Business English, Presentation skills, Communication skills, corporate training, Telephone Etiquettes, Business English Course

Topics covered are:
Ways to make a Good First Impression. | Effective Call Handling | Key Phases of an Outbound/Inbound Call
Hold Procedure | Dead Air Management | Using the Right Tone of Voice | Tips for Good Telephone Etiquette
Forbidden Phrases to Avoid | Body Language over the Telephone | Tele-conferencing skills



Price: $33.00
Inclusive all taxes | Shipping cost extra
Secure Online Payments and Credit Card Processing by Plimus


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